A usable site will:
- Help users achieve a goal, usually to find something, such as information, or obtain something, such as a book.
- Make it easy for them to achieve that goal
- Make it possible to achieve the goal quickly
- Make achieving that goal a pleasant experience
A site will be generally usable if:
- The content is good and relevant
- The content is easy to find
- The content can be found quickly
- The page is pleasant to look at and cleanly designed
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